Return Policy
A-1 offers a full refund on all products within 15 days of placing your order, provided the items were purchased directly from A-1 Sports. If you purchased your A-1 products from an authorized dealer, please contact that dealer directly as their return policy will apply, not A-1’s.
To qualify for a full refund from A-1, products must be in brand new, unused, and undamaged condition, with the original packaging intact. Any signs of use will disqualify the product from a full refund.
Refunds will be issued via the original payment method. Please note that return shipping costs are the responsibility of the customer.
To initiate a return, fill in the below form to obtain a Return Authorization (RA) number. Products returned without obtaining an RA number will not be processed.
Shipping costs are non-refundable. If your return meets the A-1 return requirements, it may take up to 21 days to apply the credit to your original payment method after the product is returned, evaluated, and approved by an A-1 Sports representative.
Exchange Policy
A-1 offers a one time exchange within 30 days of delivery. Items must have been purchased directly from A-1 Sports. The item must be returned to A-1 in the same condition as described in the return policy above at the customer’s expense. The new item will be shipped to the customer free of charge.
For more information, visit our help center.